Vulnerability
Commitment
The privacy of our website visitors and clients, both existing and former, is very important to us. OneRoyal is committed to safeguarding any information we collect, use and hold about you.
Data Collection
When you register for either a demo or a live account with OneRoyal, it is necessary that we collect some personal data from you for business purposes. By understanding your financial needs, we can treat you fairly as a client; we can provide you with the most suitable products and services, give you the appropriate information on investment strategies, process your requests and transactions and offer you both sales and post-sales services.
We request the following Personal Data from you:
- Personal and financial information needed during the online registration applications/forms
- Documents needed as proof of your identity and residency such as an International Passport, National ID, utility bills or bank statements
Please note that if and when you choose to end your working relationship with OneRoyal, we must keep your Personal Data on record for a further five years
Use of Personal Data
The following list illustrates the reasons why OneRoyal may need to use your Personal Data:
- To verify your identity
- To ensure that you meet the suitability requirements needed to use our products and services
- To manage the account, you have with us
- To process your transactions
- To send you information about transaction/post-transaction services
- To keep you updated with news on our products, services and any other information relevant to your working relationship with OneRoyal
- For website improvement purposes
- For the analysis of statistical data which will help us provide you with better products and services in the future
Security & Protection
OneRoyal is committed to safeguarding your Personal Data by adhering to strict security standards and using the most up to date security technologies.